Last updated: [2025-6-18]
1. Introduction
At CytoChip, we are committed to protecting the privacy and personal information of individuals who interact with our brand, including those who engage with our SMS marketing campaigns. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, particularly in the context of SMS messaging.
2. Information We Collect
When you engage with our SMS marketing efforts (e.g., by providing consent to receive SMS messages through our website or other channels), we may collect the following types of information:
Phone Numbers: Collected when you opt - in to receive SMS communications via our web forms, verbal consent processes, or other permitted methods.
Consent Records: Details of how and when you provided consent to receive SMS messages, including the specific disclosures presented to you at the time of opt - in.
3. Use of Collected Information
For SMS Marketing Purposes
We use your phone number and related consent information to send you SMS messages as described in our campaign disclosures. This may include:
Product introductions and details about our offerings.
Invitations to schedule phone consultations and discussions about our products or services.
Updates on relevant promotions, events, or opportunities related to our brand.
For Compliance and Communication
We may use your information to:
Ensure compliance with applicable laws and regulations governing SMS marketing (e.g., providing opt - out mechanisms, responding to regulatory inquiries).
Communicate with you about changes to our SMS program, privacy policy, or to address your questions/concerns related to our SMS communications.
4. Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories of personal information (excluding text messaging originator opt - in data and consent records as described above) will be handled in accordance with our general privacy practices, which prioritize limiting sharing to necessary parties (e.g., service providers who assist us in sending SMS messages, and only under strict confidentiality agreements). In all cases, we do not share your information with third parties for purposes that are inconsistent with this Privacy Policy and the disclosures provided to you at the time of consent.
5. Your Rights and Choices
Opt - Out of SMS Communications: You can opt - out of receiving future SMS messages from us at any time by replying “STOP” to the SMS messages you receive. After opting out, you will no longer receive marketing - related SMS communications from us, though we may still send transactional or mandatory communications as required by law or for service - related purposes (if applicable).
Access and Correction: You have the right to access the personal information we hold about you (including your phone number and consent records related to SMS) and to request corrections to any inaccurate information. To exercise these rights, please contact us using the information provided at the end of this policy.
6. Security Measures
We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information, including the phone numbers and consent data related to our SMS marketing campaigns. These measures include technical safeguards (e.g., encryption, access controls) and organizational policies to limit access to authorized personnel only.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or for other legitimate business reasons. We will post the revised policy on our website and update the “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information in the context of SMS marketing, please contact us at:
inquiry@cytochipinc.com